My competitor is advertising under my name on Google – How do I stop them?

Written by Ewan Watt
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Unless you have a registered trademark in Australia, anyone (including a competitor) can advertise on your business name in Google. Even if you have a trademark your business cannot stop other companies advertising on your business name + industry category in Google.

 

Ie: AAMI can stop other companies advertising on AAMI, but the competition can advertise under the keyword “AAMI car insurance”

 

google aami My competitor is advertising under my name on Google – How do I stop them?


The above example shows how easy and or common for Australian companies to advertise under competitors names – sometimes knowingly, sometimes unknowingly.

At roi.com.au we see this happen everyday — so here are some tips on what we feel is the best and most practical ways for your company to respond.

Step 1 – Take the heat out of the equation

If you are like most people you’re first reaction is to get angry and bring in the lawyers. I agree it can be very frustrating, however, there are many instances where it is not a deliberate strategy of your competitors. The ads may have been incorrectly set up by a 3rd party, or the campaign was set to “broad match” and this inadvertently caused the issue.

angryman My competitor is advertising under my name on Google – How do I stop them?

Tip: Clicking on your competitor’s ad 10 times per day may make you feel better, but is more than likely making the problem worse. The more you click the higher chance the ad will show higher on the left hand side of Google. If the competitor is listed on the right hand side of Google, they are more than likely only receiving less than 3% of your brand clicks.

 

 

Step 2 – Assess Potential impact

 

Go to Google Analytics and check how many people per month type in variations of your business name. This helps you understand your risk and potential impact.

 

Step 3 – Start your brand Adwords campaign

 

The fastest way commercial way to respond to this issue is to start advertising on all your highest traffic brand keywords in Google Adwords. Ensure your site is the number 1 ranked adwords and organic listing for all of your highest traffic brand keywords.

 

Step 4 – Start brand optimisation campaign

 

This is a more advanced strategy but highly effective. Register or use another 2 domain names, 1 name being brand related, 1 keyword related. Create landing pages for the 2 domains, each with its own unique purpose. Your 2 new sites could have content including a unique marketing offer, information download, list of your authorised distributors, latest company news etc.

Once your 2 new websites are live, create 2 separate adwords campaigns for each. You are now controlling the top 3 listings on the left hand side of Google for your company names.

Furthermore, you now have 2 new websites which can be used as offensive assets in helping you win more market share online.

 

Step 5 – Register your company name as a trademark in Australia.

 

The application process takes about 3 months, and it will take approximately 10 months for your registration to be successful. You can only prevent other businesses advertising on your company name in Google once your trademark has been registered. So if you don’t have a trademark today, it will take approximately 10 months to prevent others companies from advertising on your name.. unless your competitor willingly agrees to stop.

Allow a budget of around $1200 to register a trademark. PYI.com.au has a cost effective, easy to use service which can help without the need for expensive lawyers.

 

Step 6 – Refine your business strategy to win market share online.

 

Remember: It’s pretty easy and “lazy” to set up an adwords campaign against your company name. My experience is this strategy is generally quite short sighted and does not yield big returns.

If you use this frustration to sharpen your online strategy, strengthen your companies value proposition to each market segment…then your business will win more market share… This is the most effective way to hurt your competition. Contact the Google Adwords team at roi.com.au for more information on this strategy.

piggybackimage My competitor is advertising under my name on Google – How do I stop them?

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Posted on March 19, 2012

About the Author: Ewan Watt

Ewan Watt is the Founder and Director of ROI.com.au. Since founding ROI as a Melbourne search marketing enterprise in 2006, Ewan has overseen unparalleled growth which now sees ROI manage winning online marketing strategies for over 1000 Australian businesses.


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To find out what Ewan can do for you, contact ROI today!

  • vijay

    Hi Ewan,

    Thank you for Information on My competitor is advertising under my name on Google – How do I stop them?

    But now i have one Question that what if Someone make company as SEO PTY LTD and tradmark as SEO, So can we not able to use SEO as keyword in Google Adwords?

    Thanks and regards,
    Vijay
    Google Adwords Qualified

    • http://www.roi.com.au Dylan Thomas

      Vijay, our own brand name is a good example. People are able to advertise under ROI because it commonly stands for Return on Investment. However if they start advertising under roi.com.au, we can outline that they are targeting our brand. Does that answer your question?

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